Shipping Policy

Last updated: November 10, 2026

This Shipping Policy applies to the melin online store for customers in the United States.

United States shipping

We ship within the United States. Standard Shipping is free.

Processing and transit

Orders are normally processed within 1–2 business days. After shipment, Standard Shipping normally takes 4–6 business days in transit. Weekends and United States federal holidays are not business days. These timeframes are estimates rather than guaranteed delivery dates.

Tracking

After an order ships, tracking information is sent to the email address used for the order. Carrier scans can take time to appear.

Address corrections

If the shipping address is wrong, contact us as soon as possible. We will try to update the address before shipment. Once a package has shipped, an address change may be unavailable or unsuccessful.

Delays, loss, damage, and delivery errors

If tracking is delayed, a package appears lost, an order arrives damaged, or delivery is made to the wrong location, contact us with the order number and relevant details. Include photographs for damage or a delivery error when available. We will review the shipment and coordinate the appropriate next step with the carrier.

Contact

melin
Email: Support@themalinlife.com
Phone: (410) 493-0232
Mailing address: 386 Griffin St, Santa Fe, NM 87501, United States